How do I apply for IHSS services?

Starting Your IHSS Journey: Complete Application Guide

Applying for IHSS involves several steps, from initial contact to assessment and approval. Understanding the process helps ensure a smooth application and faster access to services.

Step 1: Initial Application

  • Call Your County: Contact local IHSS office or call 1-888-944-4477
  • Online Option: Some counties accept online applications
  • In-Person: Visit county social services office
  • Information Needed: Name, address, SSN, Medi-Cal number

Step 2: Medi-Cal Enrollment

  • Must have active Medi-Cal to receive IHSS
  • Can apply for both programs simultaneously
  • Provide income and asset documentation
  • May qualify for free Medi-Cal or Share of Cost

Step 3: Home Assessment Visit

  • Social worker schedules home visit within 30-45 days
  • Assessment takes 2-3 hours typically
  • Evaluates all daily living activities
  • Determines functional index score
  • You can have advocate or family present

Documents to Prepare

  • Photo ID and Social Security card
  • Proof of income (SSI/SSDI statements, pay stubs)
  • Bank statements (last 3 months)
  • Medical records and doctor’s reports
  • List of medications
  • Rent receipts or mortgage statements

What Happens During Assessment

  • Discussion of daily challenges and needs
  • Physical tasks evaluation
  • Memory and cognitive assessment if relevant
  • Review of medical conditions
  • Questions about living situation

After the Assessment

  • Notice of Action: Received within 10-30 days
  • Approved Hours: Listed in authorization letter
  • Provider Enrollment: Can begin choosing caregiver
  • Appeals Process: 90 days to appeal if denied or hours insufficient

Expert Tip:

  • Be completely honest about your worst days during assessment—don’t minimize your needs out of pride, as this directly affects your approved hours.

Next Step

Call your county IHSS office today to begin application—delays mean delayed services.