Quick Answer
This is a full-time, in-person front office job at NPMD Clinic in Encino paying $20 per hour, focused on patient check-in, scheduling, phones, records, and day-to-day office coordination.
What You Will Do
- Greet patients and visitors with calm, respectful, professional communication.
- Answer calls, route questions, take complete messages, and help patients understand next steps.
- Schedule, confirm, reschedule, and coordinate appointments across the clinic calendar.
- Support check-in, check-out, forms, records, reminders, and basic patient account updates.
- Keep the reception area, documents, patient flow, and daily office details organized.
- Communicate clearly with providers, medical assistants, and office leadership when priorities shift.
- Handle private information carefully and follow HIPAA-minded office habits.
A Strong Fit
- You have front desk, medical office, dental office, med spa, hospitality, or patient-service experience.
- You are comfortable with phones, calendars, email, office software, and accurate data entry.
- You can stay friendly and organized when several people need help at once.
- You notice details, write clear messages, and follow through without needing to be chased.
- You are comfortable representing NPMD with polished, patient-centered communication.
Why This Role Matters
The front office sets the tone for the whole visit. A clear greeting, accurate schedule, complete message, and organized chart can prevent confusion before it reaches the clinical team.
What A Good Day Looks Like
- Patients know where to go, what to complete, and what happens next.
- Phone messages are clear enough that the right team member can act on them.
- The schedule stays accurate even when appointments change.
- The front office feels calm, clean, and prepared.
About NPMD
This position supports NPMD Clinic in Encino, a physician-led clinic focused on primary care, wellness, beauty, and advanced treatment planning. The office is located at 16101 Ventura Blvd, Suite 300 in Encino and serves patients who expect organized communication, respectful follow-through, and a calm medical-office experience.
Requirements
- Full-time, in-person availability for an Encino medical office role.
- Strong communication, confidentiality, punctuality, and attention to detail.
- High school diploma or GED preferred.
- Medical office or customer-facing office experience preferred.
Search-Friendly Role Terms
- Front office coordinator job in Encino
- Medical receptionist job in Los Angeles
- NPMD clinic front desk position
- Patient scheduling and medical office coordinator
How To Apply
Use the application form on this page and include your resume. Please mention the role you are applying for, your full-time availability, and any front office, medical assistant, patient care, medical records, scheduling, or clinic experience.
This is an in-person full-time office position at NPMD. Final schedule, start date, training details, and any additional employment details are reviewed during the interview process.
All Seniors Foundation supports inclusive hiring. Applicants from all backgrounds are encouraged to apply. Bilingual English/Spanish, Armenian, Russian, Hebrew, Korean, Farsi, Mandarin, or other Los Angeles-area language skills are helpful for patient-facing office communication.